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Calibamboo.com Customer FAQ

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What is Calibamboo.com's Phone Number?

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Returns and Warranty

What is Cali Bamboo's return policy?

Cali Bamboo's return policy allows returns within thirty days of delivery, requiring products to be in original condition and...
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What is the warranty on Cali Bamboo flooring?

Cali Bamboo provides a limited warranty on its flooring, covering manufacturing defects and varying by product line....
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Installation Questions

Can I install Cali Bamboo flooring in a bathroom?

Cali Bamboo flooring can be suitable for bathrooms if the right products are selected to handle moisture. Their BamBOO flooring...
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Do I need to acclimate Cali Bamboo flooring before installation?

Acclimating Cali Bamboo flooring is crucial before installation to help it adapt to the local temperature and humidity. This...
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Can I install Cali Bamboo flooring over existing flooring?

Yes, Cali Bamboo flooring can be installed over existing flooring like vinyl or laminate, but it is important to ensure a flat,...
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What tools do I need to install Cali Bamboo flooring?

To install Cali Bamboo flooring, essential tools include a measuring tape, chalk line, a cutting saw, a tapping block, a pull...
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Is Cali Bamboo flooring suitable for radiant heat flooring systems?

Cali Bamboo flooring may be compatible with radiant heat systems, but it is important to confirm that the specific product is...
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Can I install Cali Bamboo flooring in a basement?

Cali Bamboo flooring can be installed in basements, but proper assessment of the area is crucial due to potential moisture...
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Can I install Cali Bamboo flooring in a kitchen?

Cali Bamboo flooring is suitable for kitchen installation due to its moisture resistance and durability. Proper installation...
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Maintenance and Care

What type of maintenance does Cali Bamboo flooring require?

Cali Bamboo flooring requires minimal maintenance, including regular dust removal with a soft broom or vacuum, avoiding beater...
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Can Cali Bamboo flooring be refinished?

Cali Bamboo flooring can often be refinished, but this depends on whether it is solid or engineered. Solid flooring is...
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Product Information

Does Cali Bamboo offer installation services?

Cali Bamboo does not offer installation services, instead providing resources like installation guides to help customers. For...
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What is the process for getting a sample of Cali Bamboo flooring?

Cali Bamboo offers an easy sample acquisition process through its website where customers can examine various flooring options....
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What are the benefits of using bamboo flooring?

Bamboo flooring provides numerous benefits, including sustainability due to its fast growth, durability that resists scratches,...
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Are there any eco-friendly certifications for Cali Bamboo products?

Cali Bamboo emphasizes environmental stewardship, offering products with certifications such as FSC for sustainable sourcing...
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