What is the process for appealing a denied claim?

To appeal a denied claim with CIGNA HealthSpring, you will need to submit a written request within a specific timeframe following the denial. The appeal should include a detailed explanation of why you believe the claim should be approved, along with any supporting documentation. Your appeal will be reviewed by a qualified healthcare professional who was not involved in the initial denial decision. You will receive a written response with the decision on the appeal, including any next steps if the denial is upheld. It is important to carefully follow the instructions provided for the appeal process to ensure your request is considered in a timely manner.