Can I cancel or change my order after it has been placed?
Asked a year ago
Unfortunately, once your order has been placed on C28.com, it cannot be canceled or changed. This is because we strive to process and ship orders as quickly as possible to ensure prompt delivery to our customers. However, we do offer a hassle-free return policy for any unwanted or defective items. If you no longer want your order, you can simply return it using our provided return label within the specified time frame. Once we receive the returned items in their original condition, a refund will be issued. For more information about our return process, please visit our Returns & Exchanges page on the website or contact our customer service team.
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