What is your return policy?

Our return policy at BuyGreen.com offers customers a hassle-free and flexible process. If you are not completely satisfied with your purchase, you have the option to return the item within 30 days of delivery for a refund or exchange. To be eligible for a return, the product must be in its original condition and packaging. However, certain products such as personal care items and perishable goods are non-returnable. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that return shipping costs may apply, except in cases where the return is due to a defective or damaged item. We strive to provide excellent customer service and ensure that our customers are completely satisfied with their purchases.