Can I get a refund if my order is damaged or incorrect?
Yes, if your order from Bumkins.com arrives damaged or incorrect, you can receive a refund. We value your satisfaction and are committed to resolving any issues with your purchase. To request a refund, please contact our customer support team within 14 days of receiving your order. Provide them with relevant details and evidence, such as photographs of the damaged or incorrect items. Once our team confirms the issue, we will initiate the refund process. Please note that refunds will be issued to the original payment method used during the purchase. We strive to ensure a hassle-free shopping experience for our customers and aim to promptly resolve any concerns you may have regarding the condition or accuracy of your order.
Answered May 3, 2024
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