What is your return policy?

Our return policy at Builderdepot.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. The item must be in its original condition and packaging. Please note that some items, such as special orders or customized products, may not be eligible for return. Additionally, certain products may have specific return restrictions or requirements. To initiate a return, simply contact our customer service team with your order information. They will guide you through the process and provide you with a return merchandise authorization (RMA) number. Once the returned item is received and inspected, we will issue the appropriate refund or exchange promptly.