What is your return policy?
Our return policy at Brownells.com is designed to ensure customer satisfaction. We understand that there may be instances where products need to be returned or exchanged. We offer a hassle-free 100% satisfaction guarantee, allowing customers to return items within 60 days of purchase for a full refund or exchange. However, certain items such as firearms, ammunition, or hazardous materials may have specific restrictions due to safety regulations. In such cases, customers are encouraged to consult our website or contact our customer service team for further assistance. To initiate a return, customers can simply fill out the online return form, print the prepaid shipping label, and send the item back. We strive to process returns promptly to ensure a smooth and pleasant experience for our customers.
Answered Nov 2, 2023
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