Can I cancel or modify my order after it has been placed?

Asked a year ago
Once an order has been placed with Brooks, canceling or modifying it may not be possible. We strive to process and ship orders as quickly as possible, which limits our ability to make changes once the order has been confirmed. However, we understand situations may arise, prompting the need to cancel or modify an order. We recommend reaching out to our customer service team immediately at [customer service number] to discuss your specific situation. While we cannot guarantee cancellation or modifications, our team will do their best to accommodate your request if it is feasible. Please have your order details ready when you contact us to expedite the process and provide the best possible assistance.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Brooks?

If you need to call Brooks customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Brooks

Brooks

Find a list of many popular Brooks questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call BrooksBrooks Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!