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Broadsoft Customer FAQ

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How do I Contact Broadsoft Customer Service?

The question we are asked most often is about how to talk to Broadsoft customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Broadsoft Customer Questions

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Services Offered

What services does Broadsoft provide?

Broadsoft provides a variety of communication and collaboration solutions including unified communications as a service, cloud...
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What industries does Broadsoft serve?

Broadsoft caters to various sectors, primarily telecommunications and unified communications, providing solutions for...
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What are the key features of Broadsoft Cloud?

Broadsoft Cloud provides a wide range of essential features for effective communication, including unified communications for...
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Learning and Training

How can I learn more about Broadsoft solutions?

To gain a deeper understanding of Broadsoft solutions, exploring their official website is advisable. The site features...
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How do I access user training for Broadsoft?

To access user training for Broadsoft, individuals can explore the official website for documentation, guides, and videos. Some...
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What support resources are available for Broadsoft customers?

Broadsoft provides customers with various support resources including a customer support portal with documentation, online...
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Trials and Pricing

Is there a free trial available for Broadsoft products?

Broadsoft generally does not provide a standard free trial for its products. However, individual service providers that use...
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What is the pricing model for Broadsoft solutions?

Broadsoft generally uses a subscription model for its cloud communication services, charging a recurring fee based on selected...
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Integration and Support

How does Broadsoft support integration with other systems?

Broadsoft provides integration support through Application Programming Interfaces, allowing easy connectivity with external...
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How do I report issues or submit feedback to Broadsoft?

To report issues or give feedback to Broadsoft, users can typically utilize the official website for support channels,...
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How can I stay updated on changes to Broadsoft products?

To keep updated on Broadsoft product changes, users should frequently visit the official website for announcements and...
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Access and Security

How does Broadsoft ensure data security?

Broadsoft prioritizes data security by implementing a comprehensive strategy that includes strong encryption, compliance with...
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Can I access Broadsoft services remotely?

Broadsoft services can be accessed remotely since they are cloud-based, allowing seamless communication features for...
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What is the onboarding process for new clients?

The onboarding process for new clients using Broadsoft solutions includes an assessment of needs, development of a project...
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Does Broadsoft offer API documentation?

Broadsoft provides comprehensive API documentation for its services, helping developers integrate their solutions effectively....
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