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What is your return and exchange policy?

Asked 3 months ago
Brideself.com has a return and exchange policy that is designed to provide customers with flexibility and satisfaction regarding their purchases. Generally, customers may return or exchange items within a specified period after receiving their order. It is important for customers to ensure that the items they are returning or exchanging are in their original condition, unworn, and with all original tags and packaging intact. For bridal wear and special occasion dresses, there may be specific guidelines that differ from standard apparel, so it is advisable for customers to carefully read the product descriptions and any accompanying documentation. Additionally, Brideself.com may have particular requirements for customized or altered items, which are often non-returnable to maintain the integrity of the products. To get the most accurate and detailed information regarding the return and exchange policy, one should refer to the current web page regarding the policy on Brideself.com. This page will provide the latest updates and specific instructions on how to initiate a return or exchange, ensuring a smooth process for customers.
Answered Sep 15th 2025

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