Can I return or exchange items?

Asked 6 months ago
Yes, you can return or exchange items purchased from Boutiquetoyou.com. We understand that sometimes a product may not meet your expectations or may have a defect, and we want to ensure your satisfaction. To initiate a return or exchange, please contact our customer service within 14 days of receiving your order. Items must be unused, in their original condition, and with all tags and packaging intact. You will be provided with a return label to ship the item back to us free of charge. Once we receive and inspect the returned item, we will process your refund or exchange. Please note that final sale, clearance, and personalized items are not eligible for return or exchange. For further details, please refer to our Returns & Exchanges policy on our website.
Answered Nov 2, 2023

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