Can I return or exchange a product?

Yes, at Botanicchoice.com, we have a flexible return and exchange policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return or exchange the product within 30 days of receipt. We understand that sometimes products may not meet your expectations or may arrive damaged. To initiate a return or exchange, simply contact our customer service team and provide the necessary information. Please note that returned items must be in their original packaging and in a sellable condition. Refunds will be issued in the original form of payment, while exchanges will be shipped promptly. However, please be aware that shipping fees are non-refundable. We strive to make your shopping experience hassle-free and are always here to help address any concerns you may have.