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Can I return or exchange items?

Asked 2 years ago
Bootbay.com generally offers a return and exchange policy, but it is important for customers to review the specific terms and conditions outlined on their website. Typically, items may be eligible for return or exchange within a certain period from the date of purchase, provided they are in new and unused condition, accompanied by the original packaging and tags. It is advisable for customers to ensure that they understand any exceptions to the policy, such as final sale items or products that may not be eligible for return. The process for returning or exchanging items usually involves submitting a request or filling out a return form, which may be available on the product page or in the customer service section. For the most accurate and detailed information, customers should visit the Returns or FAQ section of Bootbay.com, where they can find guidelines and instructions specific to their situation.
Answered Oct 15th 2025

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