Can I return or exchange items?

Yes, you can return or exchange items purchased from Bootbay.com. We understand that sometimes your purchase may not meet your expectations or fit correctly. Our return policy allows you to return items within 30 days of purchase for a full refund or exchange. The item must be in its original condition, unworn, and with all original tags attached. To initiate a return or exchange, please contact our customer service team who will provide you with a return authorization code. Please note that the customer is responsible for return shipping costs, except in cases where the item received is defective or damaged. We strive to provide a hassle-free return process and ensure customer satisfaction with every purchase.