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Boden USA Customer FAQ

Top Answers & How-to Guides

What is Boden USA's Phone Number?

The question we are asked most often is about how to talk to Boden USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

Where are Boden products made?

Boden USA produces its clothing in various countries, including Turkey, India, China, Portugal, and the UK, selecting locations...
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What should I do if I received the wrong item?

If an incorrect item is received from Boden USA, first check the packing slip and order confirmation email for details. Then,...
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Sizing and Care

How do I care for my Boden clothing?

To care for Boden clothing, follow the care instructions on the labels for optimal maintenance. Typically, washing in cold...
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Shipping and Delivery

What is your exchange policy?

Boden USA offers a flexible exchange policy that allows exchanges within ninety days for unworn items with tags. Customers...
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Payments

Can I use multiple promotional codes on one order?

Boden USA generally restricts customers to using one promotional code per order to ensure clarity in promotions. If you have...
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