Can I cancel or modify my order?

Yes, customers have the option to cancel or modify their order with Bluefly, Inc. However, it should be noted that any changes or cancellations can only be made within a specific timeframe after placing the order. To cancel or modify an order, customers must contact Bluefly's customer service department by phone or email. It is important to provide the order number and necessary details while making the request. Bluefly will do its best to accommodate the changes, but it is subject to the availability of the items and the stage of the order fulfillment process. Therefore, it is recommended to reach out to customer service as soon as possible for any cancellation or modification requests.