What is your return policy?

Our return policy at BladeOps, LLC is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process. All items can be returned within 30 days of purchase, provided they are in their original condition and packaging. To initiate a return, simply contact our customer service team, who will guide you through the process. Once we receive the returned item, our team will inspect it to ensure that it meets the necessary criteria for a refund or exchange. Refunds are typically processed within 3 to 5 business days. Please note that some exclusions may apply, such as custom-made or engraved items. For a detailed overview of our return policy, please refer to our website or contact our customer service.