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What is your return policy?

Asked 2 years ago
Blackforestdecor.com has a return policy that allows customers to return most items within thirty days of receipt. To be eligible for a return, items should be in their original condition and packaging, with all tags still attached. The company values customer satisfaction, which is why they aim to provide a straightforward return process. However, certain items may be non-returnable or have specific restrictions, such as customized or personalized products. It is important for customers to consider that return shipping costs are generally the responsibility of the buyer unless the return is due to a shipping error or a defective product. To initiate a return, customers should carefully review the return instructions provided on the current web page, as they often contain specific details regarding the process. For any additional information regarding the return policy, including information about refunds and exchanges, it can be helpful to consult the pertinent section of Blackforestdecor.com's website. This will ensure that customers have the most accurate and up-to-date details regarding their return inquiries.
Answered Aug 10th 2025

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