What is your return policy?

Our return policy at Black Bear Sporting Goods is designed to ensure customer satisfaction. We offer a hassle-free return process within 30 days of purchase. To be eligible for a refund, items must be in their original condition, including packaging and tags. Exceptions apply to specific products such as ammunition or customized items. To initiate a return, customers can contact our customer service team via email, phone, or our website's online chat feature. Upon receiving the return request, we will provide further instructions, including a return shipping label if necessary. Refunds will be issued in the original form of payment, minus any shipping or handling fees. Please note that it may take up to 10 business days for the refund to appear in your account. We strive to make our return process as convenient and transparent as possible to ensure our customers feel confident when shopping at Black Bear Sporting Goods.