How do I resolve disputes on Bisq?

Resolving disputes on Bisq can be a critical aspect of ensuring a smooth trading experience. When using the Bisq platform, participants engage in transactions that may sometimes lead to disagreements regarding the execution of a trade. In such situations, it is important to follow the established procedures for dispute resolution. Firstly, each trade has a built-in dispute resolution mechanism. If a dispute arises, the affected party should open a dispute in the Bisq application. This involves notifying the other party and indicating the specific issue that has led to the disagreement. It is essential to communicate clearly and provide any relevant evidence that supports your claim. Once a dispute is opened, both parties will have an opportunity to present their case to a designated mediator. This mediator is typically a member of the Bisq community who has experience in arbitrating disputes. The mediator will review the information provided by both traders and make a decision based on the evidence at hand. It is crucial to remain civil and cooperative throughout this process. The goal is to reach a fair resolution that satisfies both parties. After the mediator has made a decision, the outcome will include instructions on how to proceed, such as the release of funds or cancellation of the trade. For additional guidance and details, interested parties may want to explore the official Bisq documentation available on bisq.network. This resource provides a wealth of information that can be very helpful in understanding the dispute resolution process more comprehensively.