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What is the warranty policy on your products?

Asked 4 months ago
Billabong's warranty policy typically covers defects in materials and workmanship for a certain period from the date of purchase. However, the specific terms and duration may vary based on the product category. Generally, they encourage customers to thoroughly inspect their items upon receipt. If a product is found to have a manufacturing defect, Billabong may offer repair, replacement, or a refund based on the circumstances. It is important to note that the warranty does not cover normal wear and tear, damage caused by improper use, or accidental incidents. For a precise understanding of the warranty terms for specific products, customers are encouraged to refer to the product care tags or visit the official website. The website also provides additional resources, such as the process for filing a warranty claim and any necessary documentation. Therefore, for the most accurate and up-to-date information, it is advisable to check the current web page related to warranty details on their site.
Answered Aug 8th 2025

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