What should I do if my item arrives damaged?

Asked a year ago
If your item arrives damaged, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the situation and ensure you receive a replacement or refund for the damaged item. It is helpful if you can provide photos of the damage to assist us in resolving the issue quickly. Your satisfaction is our top priority, and we will do everything we can to make it right. Thank you for your understanding.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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