What should I do if I received a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item, please contact our customer service team as soon as possible to report the issue. Provide details about the damage or defect, and we will work to resolve the issue promptly. It may be necessary to provide photos of the damaged item to assist with the assessment. Our team will provide further instructions on how to proceed with returning the item and receiving a replacement or refund. Your satisfaction is important to us, and we will do our best to resolve the issue to your satisfaction.
If you need to call Bigdweb.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Bigdweb.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.