What should I do if I received a damaged or defective item?

Asked a year ago
If you receive a damaged or defective item, please contact our customer service team as soon as possible to report the issue. Provide details about the damage or defect, and we will work to resolve the issue promptly. It may be necessary to provide photos of the damaged item to assist with the assessment. Our team will provide further instructions on how to proceed with returning the item and receiving a replacement or refund. Your satisfaction is important to us, and we will do our best to resolve the issue to your satisfaction.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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