Do you offer returns or exchanges?

Yes, we offer returns and exchanges for most products purchased from Bigdweb.com. We understand that sometimes items may not meet your expectations or require a different size or color. To initiate a return or exchange, simply contact our customer service within 30 days of receiving your order. Our team will provide you with a return authorization number and guide you through the process. Please note that returned items must be in their original condition and packaging to qualify for a refund or exchange. Certain restrictions may apply, such as final sale items or customized products. For more details, please refer to our Returns and Exchanges policy on our website. Customer satisfaction is our top priority, and we strive to make your shopping experience hassle-free.