What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item, please contact our customer service team to address the issue. We will work with you to determine the best course of action, whether it be replacing the item or issuing a refund. It is important to notify us as soon as possible so that we can resolve the issue promptly. Your satisfaction is our top priority, and we are dedicated to making sure you are happy with your purchase from Bigdotofhappiness.com.
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