What is your return policy?

Our return policy at Bigdotofhappiness.com is designed to ensure customer satisfaction. If for any reason you are not completely happy with your purchase, you may return it within 30 days of receiving the item. Please note that personalized or customized products cannot be returned unless they are defective or damaged upon arrival. To initiate the return process, please contact our customer service team with your order details and reason for return. Once authorized, you will receive a return label to send the item back to us. Upon receiving the returned item in its original condition, we will issue a refund to your original form of payment. We strive to make the return process as straightforward and hassle-free as possible, ensuring your shopping experience with us is nothing short of delightful.