What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, we apologize for any inconvenience caused, and we are here to assist you. Please contact our customer service team within 48 hours of receiving the item. Provide us with your order details and a description of the issue. We may request photos for better assessment. Once we verify the damage or error, we will offer you two options. Firstly, we can arrange a replacement shipment at no extra cost to you. Alternatively, if you prefer a refund, we will guide you through the return process. Our priority is to ensure your satisfaction, and we strive to resolve any issues promptly.