What is your return policy?

Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Biblicadirect.com, you may return the item within 30 days of receipt for a full refund, excluding shipping costs. The item must be in its original condition, unused, and with all original packaging intact. To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with further instructions and a return authorization number. Please note that personalized or customized items are non-returnable unless there is a manufacturing defect. We strive to process all returns promptly and provide excellent customer service throughout the process.