What if I receive a damaged or incorrect item?

Asked a year ago
If you receive a damaged or incorrect item from Biblicadirect.com, we are here to assist you. Please contact our customer support team within 7 days of receiving the product. Provide them with the necessary details, including your order number and a description of the issue. Our dedicated team will evaluate the situation and provide you with a suitable resolution. This may include a replacement, a refund, or store credit, depending on the circumstances. We strive to ensure your complete satisfaction with your purchase, and we apologize for any inconvenience caused. Rest assured, we will work diligently to rectify the situation promptly and make things right for you.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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