What should I do if I receive a damaged item?
If you receive a damaged item, we apologize for the inconvenience. Please contact our customer service team as soon as possible to resolve the issue. Provide them with the necessary information, such as your order number and details of the damage. Our team will work quickly to help you with return or exchange options and ensure you receive a replacement item promptly. We strive to provide excellent customer service and will do our best to make things right. Thank you for your understanding.
Answered Mar 9, 2024
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call BeyondTheRack.com?
If you need to call BeyondTheRack.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call BeyondTheRack.com