What is BeyondTheRack.com's return policy?
BeyondTheRack.com has a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can initiate a return within 30 days from the date of delivery. The items must be in their original condition, with all tags attached, and unworn. To make a return, simply log in to your account, select the relevant order, and follow the step-by-step instructions. Once your return request is approved, you will receive a prepaid return shipping label. In case you prefer an exchange, BeyondTheRack.com offers store credit to be used towards a future purchase. Refunds are issued in the original payment method, minus a restocking fee. Please note that certain items such as lingerie, swimwear, and personalized items are non-returnable for hygiene and safety reasons. For more detailed information, refer to our return policy page.
Answered Nov 2, 2023
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