What is your return policy?

Our return policy at Bestbrandsclub.com allows customers to request a return within 30 days of receiving their purchase. We guarantee a full refund or exchange for any unused and undamaged items that are returned in their original packaging. To initiate a return, customers can contact our customer service team through our website or by phone. Please include the order number and reason for return in your request. Once approved, you will receive a return label to ship the item back to us. After the returned item is received and inspected, we will process the refund or exchange within 5-7 business days. Please note that shipping fees are non-refundable, and customers are responsible for the return shipping costs unless the return is due to an error on our part.