What do I do if I receive a damaged or defective item?
If you receive a damaged or defective item from BestNest.com, please contact our customer service team as soon as possible. We will work with you to either replace the item, offer a refund, or find a suitable solution to resolve the issue. In order for us to assist you effectively, please provide details about the damage or defect, such as photos if possible, and your order information. Our goal is to ensure that you are satisfied with your shopping experience and that any issues are resolved promptly. Your satisfaction is our top priority, and we appreciate your cooperation in resolving any issues that may arise.
Answered May 3, 2024
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