What should I do if the item I received is damaged or defective?
If you receive an item from us that is damaged or defective, please contact our customer service team as soon as possible. We will work with you to quickly resolve the issue and ensure you receive a replacement product or a refund if necessary. It is important to hold onto the item and all packaging materials, as we may require photos or other evidence of the damage. Your satisfaction is our priority, and we are dedicated to providing excellent customer service to address any issues that may arise with your order.
Answered May 3, 2024
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