What is your return policy?

At Ben's Cycle, we value customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free return policy. We accept returns within 30 days of purchase as long as the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase. To initiate a return, simply contact our customer service team who will guide you through the process and provide a return authorization number. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item. Once we receive the returned item, we will process the refund promptly. For more details on our return policy, please refer to our website or contact our customer service for assistance.