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Belmont Springs Customer FAQ

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What is Belmont Springs's Phone Number?

The question we are asked most often is about how to talk to Belmont Springs customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Belmont Springs Customer Questions

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Ordering and Delivery

How can I place an order?

Customers can place an order with Belmont Springs through their website, where they can choose from various products and...
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How can I track my delivery?

To track a delivery from Belmont Springs, use the tracking number from your order confirmation or your online account. Enter...
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What are the delivery options available?

Belmont Springs provides various delivery options to suit customers' needs, including regular scheduled deliveries and...
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Can I schedule regular deliveries?

Customers can schedule regular deliveries with Belmont Springs, choosing from various frequencies like weekly or monthly based...
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Can I cancel my order?

Belmont Springs generally permits order cancellations within a certain timeframe, often easiest soon after placing an order....
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Is there a minimum order requirement for delivery?

Belmont Springs imposes a minimum order requirement for delivery that differs based on location and service type. Individual...
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What happens if I am not home during delivery?

When a customer is not home for delivery from Belmont Springs, the delivery driver may leave it at a designated safe spot if...
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Can I choose my delivery date and time?

Belmont Springs generally allows customers to select their preferred delivery date and time, although options may vary by...
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Pricing and Discounts

How do I update my billing information?

To update billing information with Belmont Springs, customers can log into their online account to access the relevant...
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What is your return policy?

Belmont Springs lacks a publicly stated return policy, as bottled water typically cannot be returned due to safety regulations....
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Do you offer promotional discounts?

Belmont Springs occasionally provides promotional discounts and special offers on their bottled water, with details often...
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Are there any additional fees for delivery?

Belmont Springs may have different delivery fees depending on the service used and location. Some areas may require a minimum...
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Do you offer incentives for referrals?

Belmont Springs may have referral programs that reward customers for introducing new clients, typically offering incentives...
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Product Information

What types of water do you offer?

Belmont Springs offers a range of bottled water, primarily spring water rich in minerals and available in various sizes. They...
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Are your bottles BPA-free?

Belmont Springs prioritizes consumer safety by using many BPA-free bottles, meaning they do not contain Bisphenol A. They...
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What is the shelf life of your bottled water?

Belmont Springs bottled water can last indefinitely under proper conditions, but consumption within two years is advised for...
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