What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item from Beautybasicsupply.com, please contact our customer service team as soon as possible. Provide details about the issue, along with your order number and any relevant photos. Our team will work quickly to resolve the situation and ensure you receive a replacement or refund. Your satisfaction is important to us, and we will do our best to make it right.
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