What if my item arrives damaged?
Asked 6 months ago
If your item arrives damaged, we sincerely apologize for any inconvenience caused. At Beau-coup.com, customer satisfaction is our utmost priority, and we are here to assist you. Please contact our customer service team within 48 hours of receiving the product to report the damage. Kindly provide us with detailed information and, if possible, provide photos of the damaged item. Our team will review your case promptly and work towards finding a solution. Depending on the situation and product availability, we will either send you a replacement or issue a refund for the damaged item. We appreciate your understanding and patience as we strive to resolve any issues and make it right for you.
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