What is your return policy for damaged or defective items?

At Beanilla.com, we have a hassle-free return policy for damaged or defective items. If you receive a product that is damaged or defective, please contact our customer service team within 48 hours of delivery. We will gladly replace or refund the item, provided that it is returned in its original packaging and condition. To initiate the return process, provide us with your order details and a clear description or photo of the damage or defect. Our team will guide you through the necessary steps to ensure a prompt resolution. We strive to provide exceptional customer service and want you to be satisfied with your purchase, so don't hesitate to reach out to us for any assistance regarding damaged or defective items.