What is your return policy?

Our return policy is designed to ensure customer satisfaction with every purchase made on BeanieDesigns.com. If for any reason you are not completely satisfied with your purchase, you have the option to return the item within 30 days of delivery. Please note that all items must be unused, in their original packaging, and in the same condition as when received. We highly recommend contacting our customer service team prior to initiating a return to ensure a smooth process. Refunds will be issued in the original form of payment, minus any shipping fees, within 7-10 business days after receiving the returned item. However, please be aware that personalized or custom-made items are non-refundable unless they arrive damaged or defective. For further details and instructions on how to start a return, please refer to our Returns and Exchanges page on our website.