What is the return policy?

BBCAmericaShop.com has a comprehensive return policy to ensure customer satisfaction. If you are not completely happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and with all the original packaging intact. Please include a copy of the packing slip or order confirmation with the returned item. Any shipping charges incurred are non-refundable unless the return is due to an error on our part. For efficient processing, it is recommended to use the pre-paid return label available on the website. However, customers are responsible for return shipping costs. Refunds are processed within 5-7 business days of receiving the returned items. For more information and instructions, visit our Returns & Exchanges page on the BBCAmericaShop.com website.