Are there any restrictions on returns or exchanges?

Yes, there are certain restrictions on returns or exchanges. All merchandise must be returned within 30 days of the original purchase date to be eligible for a refund or exchange. Items that have been used, damaged, or are not in their original packaging may not be accepted for return or exchange. Additionally, certain products, such as perishable items or personalized items, are non-returnable. To initiate a return or exchange, customers are required to contact customer service and obtain a return authorization number. Return shipping fees are the responsibility of the customer, unless the return is due to a defective or incorrect product. It is also important to note that refunds may take up to 10 business days to process once the returned item is received.