Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for

Contacting customer support

Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following channels: Phone, Email.

Phone number / contactWaitVotes
Customer Service
2 mins69
Customer Service
< 2 hrs37 top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
How long do the batteries typically last?
The lifespan of batteries can vary depending on several factors. Typically, the longevity of batteries depends on their type and usage patterns. For disposable batteries, such as alkaline or zinc-carbon ones commonly used in everyday devices like remote controls, toys, or flashlights, they tend to last anywhere from several months to a couple of years, depending on the frequency and duration of use. Rechargeable batteries, on the other hand, can last for several hundred to a few thousand charge cycles before experiencing a noticeable decline in performance. However, it's important to note that the overall lifespan can be influenced by various factors such as temperature, storage conditions, device compatibility, and charging/discharging practices. It is always recommended to refer to specific product guidelines and instructions for optimal battery usage and maintenance.
Do you offer international shipping?
Yes, we offer international shipping. is committed to serving customers worldwide, ensuring that everyone has access to our high-quality batteries and related products. We understand the importance of reliable battery solutions across the globe, and therefore, we have expanded our services to cater to international customers. Our international shipping options are available during the checkout process, allowing customers outside the United States to conveniently place their orders. However, please note that shipping rates and delivery times may vary depending on the destination country. Rest assured, our team will handle your order with care and ensure your package reaches you in a timely manner.
What payment methods are accepted on
At, we accept a variety of payment methods to provide our customers with convenience and flexibility. We accept all major credit cards including Visa, MasterCard, American Express, and Discover. In addition to credit cards, we also accept payments made through PayPal, a widely recognized and trusted online payment platform. By accepting multiple payment options, we aim to ensure that our customers can easily and securely complete their purchase. Whether you prefer to pay with your credit card or through PayPal, will accommodate your preferred payment method, making the checkout process easy and seamless. Shop with confidence knowing that your payment will be processed safely and efficiently on our website.
Can I track my order after it has been shipped?
Yes, you can track your order after it has been shipped. provides a tracking number for each order, which allows you to monitor the progress of your shipment. Once your order has been dispatched, you will receive an email notification containing the tracking information. Simply click on the tracking link provided in the email, or visit our website and enter your tracking number in the designated field on the order tracking page. This tracking service enables you to view real-time updates on the location and estimated arrival time of your package. If you have any further questions or issues regarding tracking your order, our customer service team is available to assist you.
What is your return policy for batteries?
Our return policy for batteries at is designed to ensure customer satisfaction. If you are not completely satisfied with your battery purchase, you may return it within 30 days of the purchase date. The returned battery should be in its original packaging and in a resalable condition. We offer a full refund for the returned battery, minus any shipping and handling fees. Please note that opened or used batteries, as well as damaged or defective ones, are not eligible for return. For any return requests, please contact our customer service team with your order details, and they will guide you through the return process. aims to make your battery shopping experience hassle-free and strives to resolve any issues promptly.
Are the batteries on rechargeable?
Yes, offers a wide range of rechargeable batteries. Our inventory includes popular brands such as Duracell, Energizer, and Panasonic, all of which offer rechargeable options. From AA and AAA batteries to specialty sizes like 9V and button cells, you can find rechargeable options for various devices and applications. Rechargeable batteries are an eco-friendly and cost-effective solution as they can be reused multiple times, reducing waste and saving you money in the long run. Whether you need batteries for your electronics, toys, cameras, or other devices, has you covered with a diverse selection of rechargeable batteries that provide reliable and long-lasting power.
What types of batteries does sell?
At, we offer a wide range of batteries to meet your various power needs. We pride ourselves in providing quality batteries for different applications. Our inventory includes but is not limited to alkaline batteries, lithium batteries, rechargeable batteries, button cell batteries, and specialty batteries. Whether you need batteries for everyday devices like cameras, remote controls, or toys, or require specific batteries for medical devices, watches, or hearing aids, we have got you covered. Our batteries are sourced from reputable manufacturers to ensure durability and long-lasting performance. With, you can find the right battery solution for all your electronic devices and enjoy reliable power anytime, anywhere.
There's more!
Click below to show 4 more questions, answers, and complete guides to common customer support problem.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has no chat option has 1 customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

Is there a minimum order quantity for purchasing batteries?
Do you sell battery chargers and accessories?
Do you offer any warranty on your batteries?
Solutions to common issues

Contacting Other Companies

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