What is the return policy?

Our return policy at Basinshopping.com is customer-oriented and designed to ensure satisfaction with every purchase. We offer a hassle-free return process within 30 days of receiving the item. If you are not entirely satisfied with your purchase, simply contact our customer service team to initiate the return. Please note that the item must be in its original condition, unused, and with all packaging materials intact for a successful return. Once the return is approved, you may choose a refund in the original form of payment or store credit. Restocking fees may apply for certain items, and return shipping costs are the responsibility of the customer unless the return is a result of our error. Please refer to our detailed return policy on our website for more information. Our goal is to provide you with an enjoyable shopping experience, and we strive to exceed your expectations.