Can I cancel or modify an order after it has been placed?

Asked a year ago
Yes, you can cancel or modify an order after it has been placed on Basequipment.com. We understand that circumstances or preferences may change, and we strive to accommodate our customers' needs. However, please note that due to our streamlined order processing system, cancellation or modification requests must be made within 24 hours of placing the order. After this timeframe, we cannot guarantee changes can be made as our team starts processing orders promptly. To cancel or modify an order, please contact our customer support team via phone or email as soon as possible, including your order details and the desired changes. We will do our best to assist you promptly and ensure your satisfaction with our service.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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