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What should I do if my order is delayed?

Asked 2 months ago
If an order from Basegear.com is delayed, there are several steps that you can take to address the situation. First, it is advisable to check the order status through your account on the Basegear website, as it may provide updates regarding shipping and delivery information. It is also important to review any emails received from Basegear, as they may contain notifications about changes in your order or shipping schedule. If the status remains unclear, you may want to verify the shipping details provided at the time of purchase. In some cases, delays can occur due to unforeseen circumstances such as weather or supply chain issues. For further assistance, you might consider exploring the customer support section on the Basegear website for detailed information. This section often contains information on how to reach out regarding order inquiries. Lastly, remaining patient can be beneficial, as many delays are temporary and orders are often delivered shortly after the anticipated time frame.
Answered Oct 13th 2025

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