How Do I Recover My Barclays Account?

Individuals with a lost or dormant account with Barclays are walked through the process of reactivating the account. They are provided with information on reactivating the account via phone, online or in person. Individuals who cannot access current accounts due to forgotten passwords or usernames are provided step-by-step instructions on how to recover the account and reset the password. They are advised of what information will be required to reactivate or reset a Barclays account.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Barclays provides banking for individuals and businesses in both the UK and internationally. If you are or have banked with Barclays, you may be experiencing issues recovering your account. How do you recover your Barclays account? You can contact customer service here for assistance in account recovery. You can also follow the steps outlined in this article to recover your account.

If Your Account Is Dormant or Lost

If someone opened an account for you and they are no longer available, or you had an account a long time ago that you didn't utilize and forgot about, your account may be considered lost or dormant. To recover this account, you will need to follow the steps below.

Online

  1. Open the website for Barclays.
  2. Log into your internet banking portal with your User ID and password.
  3. Open the service request section.
  4. Submit the request to reactive the account.

Via Phone

You can contact Barclays here with a request to reactivate your account. You have to call from the mobile phone you associated with the account before it can be reactivated using this method.

In Person

You can reactivate your account at a branch location by following these steps:

  1. Visit your local branch.
  2. Submit a written request in person to change the account from dormant to active.
  3. Submit any additional documentation required to reactive the account.
  4. The bank may request you surrender any old ATM cards or checks and issue new ones under an updated account number.

If You've Forgotten Your Password or ID

If you are simply locked out of your account due to a forgotten password or ID, you can recover the account following these steps:

  1. Open the Barclays website.
  2. Click "Log In" in the upper right-hand corner.
  3. Click "Forgot username or password."
  4. Enter the last four digits of your Social Security number.
  5. Enter your date of birth.
  6. Enter your account number.
  7. Click "Continue."
  8. Barclays will send you a temporary password to your email address or mobile phone on file. Use this to log into your account and reset your password to a new one.

Recovering your Barclays account, whether it is dormant and needs reactivation or because you have forgotten your username (ID) or password, does not have to be a daunting process. Following the steps here will help you recover your Barclays account quickly. For more assistance, contact Barclays customer support here.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover My Barclays Account?

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