What should I do if I encounter issues with my BPI ATM?

If an individual encounters issues with their BPI ATM, there are several steps that can be taken to address the situation. First, it is important to remain calm and assess the specific problem. Common ATM issues may include the machine not dispensing cash, not accepting a card, or displaying error messages. In such cases, the first step would be to wait for a moment to see if the ATM resets itself or resolves the issue. If the problem persists, it is advisable to consider using a different ATM to carry out the desired transaction. BPI has a network of ATMs, and switching to another machine may provide a solution. If the ATM has retained the card or the transaction was not completed resulting in a charge, it is advisable to check the receipt and ensure that any unauthorized charges are not reflected in the account. Finally, for further assistance, the individual should look for any contact information provided on the current web page. This may include hotlines or customer service numbers specifically offered by BPI for ATM-related concerns. Using the available resources can ensure that issues are resolved promptly and efficiently.