What are the customer service hours?
Asked a year ago
Our customer service hours at Bank of New York Mellon are Monday to Friday from 9:00 am to 5:00 pm Eastern Standard Time. We understand that our customers may have different time zones or scheduling constraints, so we strive to offer convenient hours to assist with any banking inquiries or concerns. Additionally, our online self-service options are available 24/7, allowing customers to conveniently manage their accounts, make transfers, and access various banking services at their own convenience. We are committed to providing excellent customer service and ensuring that our customers' needs are met in a timely manner.
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