If a user forgets their online banking password with Banco Popular, the first step would be to visit the official website and navigate to the online banking login section. There, users will typically find an option labeled "Forgot Password" or something similar. By clicking this option, users can follow the prompts to initiate the password recovery process. This usually requires users to verify their identity through security questions, a verification code sent to their registered email or phone number, or other identification methods. After successfully verifying their identity, users can set a new password. It is important to create a strong password that combines letters, numbers, and special characters for enhanced security. If any difficulties arise during this process, users may want to check the website for further assistance or guidance.