Balsam Hill typically allows customers to cancel or modify their orders within a specific timeframe after the purchase has been made. It is important to act quickly, as orders may be processed and shipped soon after they are placed. If you wish to cancel or modify your order, you will need to visit the Balsam Hill website to find the precise details regarding the timeframe and any conditions that may apply. If the order has already been processed or shipped, there may be limitations on making changes. The website may also provide additional guidance on how to proceed with returns or exchanges if necessary. Be sure to review the order policy section on the current web page for the most accurate and updated information about your order.